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Product Excellence

How product leaders at Slack & Zendesk approach excellent product management

To kick off our inaugural Product Excellence Summit, we invited two product visionaries for a virtual fireside chat to discuss customer-centricity, product strategy, and organizational alignment. In case you missed it, here’s a lightly edited version of the conversation.

Tony Lee

Nicholas Edwards

Hiten Shah on mastering the art of distributed product management

Product management has not changed, but our way of working has. Understanding the former and adapting to the latter is the key to building excellent products in today’s distributed environment

Tony Lee

Nicholas Edwards

The secret to a potent and practical product strategy—lessons from growing Zendesk to $700m

An effective product strategy helps you realize your business goals and keeps everyone in the organization motivated and working in unison. We sat down with Sam Boonin, previous Head of Product at Zendesk, to learn the 3 essential foundations of a great product strategy.

Dottie Schrock

Kieran Tie

Productboard Excellence Award winners announced!

We launched the inaugural Productboard Excellence Awards at our Product Excellence Summit and are thrilled to introduce the three winners.  The Productboard Excellence Awards celebrate exemplary Productboard customers committed to the three pillars of Product Excellence and use Productboard to build products that matter, together. We asked the Productboard team

Dottie Schrock

Dottie Schrock

Making a dent in the universe when your awesome new feature is already “so three months ago”

When we focus on a compelling product vision, we become less reactive. We manage less, lead more, and give ourselves a shot at delivering a product that is truly excellent. Make a dent.

Winston Blick

Winston Blick

Discovering the five levels of Product Excellence maturity

The Five Levels of Product Excellence Maturity As the pace of the market accelerates and customer expectations evolve, it has never been more important for companies to build excellent products and get them to market faster. But what exactly is an excellent product?  Excellent products are products that people use

Tony Lee

Nicholas Edwards

The secret to building consistently excellent products? Deep user insights

Deep user insights means that the entire product team has a shared understanding of what users really need, and builds the right products as a result. Failing to achieve deep user insights, to put it simply, leads to the wrong products.

Dottie Schrock

Dottie Schrock

How to pivot your product strategy and anticipate growth during a crisis

This post is an excerpt from our ebook, “Building excellent products in the age of remote work,” written to help you overcome today’s unique challenges and focus on what really matters—building excellent products that customers truly need. Even before COVID-19, the writing was on the wall for product managers. The

Dottie Schrock

Productboard Editorial

Why user insights are a crucial piece of excellent product roadmaps

Instead of using the product roadmap to merely share what is being developed and when it will be delivered, the roadmap should be a tool for building a shared understanding of the why behind each decision. Here’s how linking insights to your roadmap can help.

Dottie Schrock

Dottie Schrock

How to build excellent products in the age of remote work

COVID-19 has forced product managers to suddenly figure out how to work remotely. In many cases, it has not been an easy transition for this multifaceted and cross-functional role. Throw the swiftly shifting market landscape and changing user needs into the mix, and you can see how product managers have

Dottie Schrock

Dottie Schrock

The five stages of product strategy

The story of how organizations pursue a clear product strategy, following the story of your hypothetical startup.

Winston Blick

Winston Blick

VP Product Rachel Wolan on how product leaders can help customers adapt during unprecedented times

Earlier this week, we kicked off our Product Excellence AMA Hour webinar series by welcoming Rachel Wolan, VP of Product at LiveRamp, alongside our CEO, Hubert Palan. During a frank and transparent chat moderated by Hubert, Rachel discussed the impact that COVID-19 is having on business and how her company

Tony Lee

Nicholas Edwards