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Product Leaders

Kate O’Neill on bringing a human-centered approach to product management

When it comes to discussing the future of technology, the dystopian narrative is strong — whether we’re talking about Artificial Intelligence, automation, advertising, or anything in between, there’s a sense that any technological progress will ultimately be used for nefarious purposes. That’s why Kate O’Neill’s perspective is so refreshing. “We’re

Dottie Schrock

Melissa Suzuno

How to use growth accounting to measure product-market fit

Consider a consumer mobile app that sells a monthly subscription to its service. Over the last 12 months, it’s shown stellar revenue growth of ~16% month-over-month for a 12-month period. On the surface, the app looks like it has a healthy degree of product-market fit. However, going one level deeper

Dottie Schrock

Jonathan Hsu

A CPO on scaling product management by focusing only on what matters (and how to define what matters)

Claire Milligan, Co-Chief Product Officer of Certify Inc./Chrome River, recently joined us at the productboard San Francisco office for a Product Management Speaking Series. In an engaging presentation, she walked the audience through a four-component iterative process that she uses to scale the product management function at her company.  Certify

Dottie Schrock

Kalo Yankulov

Nir Eyal on becoming indistractable: How to get the best from technology without letting it get the best of you

Last week, we co-hosted a Product Management Speaking Series event at productboard’s San Francisco office. Nir Eyal, technology thought leader and author of the bestselling book Hooked: How to Build Habit-Forming Products, joined us to give a talk on psychology-backed strategies for overcoming distraction in the digital age. The topic

Dottie Schrock

Dottie Schrock

What does a Chief Product Officer do? A close look at an up-and-coming role

Chief Product Officers the lead strategy and execution of all product-related activities.

Dottie Schrock

Dottie Schrock

Improve your product with customer feedback you already have

Productboard and Gainsight have a lively chat about the Product Excellence methodology, the challenges of modern product management, how to improve products with customer feedback that is already being collected, and when not to take customer feedback at face value.

Dottie Schrock

Dottie Schrock

What are we really talking about when we say ‘customer empathy?’

This piece originally appeared on Forbes Tech Council. We hear a lot about “customer empathy” these days. Whether it’s in candidate interviews, design discussions or product management meetings, it’s become more critical than ever to prioritize the customer as a core part of company culture. That’s not surprising because as

Hubert Palan

Hubert Palan

3 frameworks for making better decisions around product releases

Written by Rachel Wolan, VP Product at LiveRamp, for our ebook, The Path to Product Excellence: Stories and Advice From the Field. A release gone wrong I used to run product at a call center software company. One Thursday in February, we rolled out a small but exciting change to

Dottie Schrock

Dottie Schrock

What makes a good product manager? 10 PM thought leaders weigh in

What makes a good product manager? To answer this commonly asked question, we decided to turn to the experts — thought leaders of the product management world. If anyone knows what makes a good product manager, it’s them. The advice we collected spans the skills, mindsets, and even specific hacks

Dottie Schrock

Dottie Schrock

How Strava builds excellent products to help athletes find their personal best

Chris talked to us about how he and his team deliver a product experience at Strava that inspires athletes and make the sports they love even more fun.

Dottie Schrock

Monty Mitra

The past, present, and future of FYI: How Hiten Shah turned an obsession with customers into Product Excellence

Welcome to our Age of Product Excellence series — a deep exploration of the Product Excellence Methodology, the product leaders who practice it, and the excellent products that result. Join us as we shine light on the strategies and thought processes behind an excellent product that customers use and love.

Dottie Schrock

Dottie Schrock

Dan Olsen’s Product Strategy Framework

Dan Olsen shares important product strategy tools and frameworks that can help you build excellent products that are used and loved, starting with the The Kano model and the Product Strategy Grid.

Dottie Schrock

Dottie Schrock