Gather customer feedback & see roadmaps, all in Microsoft Teams!

When building amazing products, the customer should be at the heart of every product decision. To collect customer and product feedback as easily as possible, product teams and internal stakeholders use Productboard’s Chrome extension and integrations like Zendesk, Intercom, Slack, etc., to submit customer and product insights directly from their tools to Productboard. Product teams then analyze this data within Productboard, leveraging it to prioritize the right products and features and create roadmaps that reflect customer and business needs. 

Today we’re excited to announce Productboard’s integration with Microsoft Teams, enabling Microsoft Teams users to submit and track customer feedback without leaving their flow of work. By closing the gap between the product team and customers, product teams build features that meet customers’ needs.

With Microsoft Teams and Productboard, you can…

• Submit product feedback. Push Microsoft Teams messages from all stakeholders with product insights into Productboard. Product teams analyze this data for product discovery.
• Track the status of feedback. In Microsoft Teams, users keep track of all feedback shared and its status in a “My Notes” section, so all teams know how their insights impact the roadmap.
  
• Distill user insights to prioritize the right features that reflect customer needs. Highlight the most critical insights from a Teams’ message to link them to feature ideas in Productboard or directly in Microsoft Teams. 
• Quickly view your roadmaps, all your insights, and product Portal, or submit new ideas within Microsoft Teams. Access your entire Productboard environment without ever leaving Teams.

Here’s how the Microsoft teams integration works  

“We’re excited to bring Productboard to Microsoft’s 250 million Teams users. Regardless of the role or operating environment — Teams ensures that all users have the tools and context they need to collaborate cross-functionally and deliver the right features and solutions.”
— Hubert Palan, Co-founder & CEO of Productboard

“The combination of Productboard and Microsoft Teams is a game-changer. Our key stakeholders can easily push product ideas and customer feedback from Teams, where they work every day, into Productboard. As a result, the product team captures market knowledge to inform and prioritize future product planning. This helps us capture customer insight as it happens in an increasingly distributed team and world.”
— Simon Hilton, Director of Product Operations at Willow

“Microsoft Teams is helping companies accelerate their collaboration. Whether they are a start-up or a more traditional company, shifting from a project to product mindset, the combination of Teams and Productboard ensures customer insights are infused into product planning and delivery.”
— Mark Ferraz, Engagement Director at Netwoven, a Gold Microsoft partner

The Microsoft Teams integration is the next evolution of Productboard’s Microsoft partnership to build better products reflecting customer needs. From discovery to delivery, Productboard is with product teams, stakeholders, and existing workflows. With these teams and their insights together, product teams deliver the right products to market faster, exceed customer expectations, and make excellent products. 

Request a Productboard demo and learn how the Microsoft Teams integration can work for your team.

Already a Productboarder? Existing customers on the Pro plan and above can enable the Microsoft integration in your Productboard workspace anytime.

Productboard is the customer-centric product management platform that helps teams get the right products to market faster. Over 4,000 companies, including Microsoft, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, and Vancouver, Productboard is backed by leading investors like Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, and Bessemer Venture Partners.