Introducing Productboard Pulse. Exec-level insights into what your customers need, powered by AI. Learn more

Consolidate Customer Feedback

For years, customer feedback has been scattered. Now it can all be consolidated in Productboard.
Customer Feedback Tool | Productboard

Capture insights from across the organization

You have many customers, but there’s only one of you. Why not scale the process of capturing valuable user insights? Invite colleagues from marketing, sales, and support to submit ideas and requests on behalf of users. With Productboard, your colleagues across the organization become an extension of the product team.

Capture insights from across the organization

Surface key user insights at just the right time

Ever feel like you put a ton of time, effort, and money coordinating user interviews, only for those findings to get lost in the mix? With Productboard you can keep surfacing user insights whenever you reference a related feature idea.

Surface key user insights at just the right time

Confidently prioritize what to build next

For every feature idea, see everyone who’s ever requested it, what they said, and how important it is to them. Use auto-calculated scores to determine how well each feature would address user needs based on actual user feedback.

Confidently prioritize what to build next

Share your product roadmap

Share your plans with colleagues from across the organization so everyone knows where the product is headed and appreciates the tough trade-offs that went into your prioritization decisions.

Share your product roadmap

Preserve existing workflows

You need fewer tools, not more. Productboard helps you consolidate user inputs and feature ideas scattered across many systems. Integrate with popular customer touchpoints like Intercom, Zendesk, Slack, and hundreds of others via our Chrome extension, Zapier, and API. When you’re ready, push prioritized features straight into popular delivery planning tools like Jira, Azure DevOps, Trello, GitHub, and Pivotal Tracker.

Preserve existing workflows

Ready to organize your customer feedback?

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Martin Svoboda

Before there was no unified way of planning or prioritizing. Productboard has majorly improved how we collaborate to develop great new features.

Martin Svoboda

Senior Product Manager at Avast

Brian Trzupek

Productboard helped us provide stakeholders visibility into our journey through a critical transformation of our product portfolio.

Brian Trzupek

SVP Product Management at DigiCert

TechCrunch

Productboard helps product managers figure out what to build next… and why.

TechCrunch

from TC Disrupt Competition

Bradley Wagner

Great product! Beats the heck out of our old system of spreadsheets, my inbox, and a Trello board.

Bradley Wagner

VP Engineering at hannonhill

Chase Lee

Productboard is a no-brainer for every serious product manager. You'll wonder how you got by without it.

Chase Lee

Co-founder & CTO at ambassador

Wells Riley

Productboard is a member of our team we can't live without.

Wells Riley

Product and Design at Envoy

Tim Clauwaert

After I showed the team how Productboard could align product with sales, development, and marketing, everybody was just thinking "finally!"

Tim Clauwaert

CEO & Co-Founder at intuo

Jewel Loree

I haven't fallen in love with a product like this in a very long time!

Jewel Loree

Senior Product Manager at Headset

Nicolay Alexiev

I've tried a few PM tools, and Productboard is the only one that captures the essence of what product management is about — and does so in style.

Nicolay Alexiev

Product Operations Lead at Airtasker

Cam Hilsman

We funnel all our company's user insights through Productboard. It's changed my life.

Cam Hilsman

Senior Product Manager at SalesLoft

Tyler Mills

I don’t often feel like I'm using "the next big thing” but that’s how I feel about Productboard.

Tyler Mills

Product Manager at Zaius

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