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PRODUCTBOARD’S COPYRIGHT INFRINGEMENT NOTICE & TAKEDOWN POLICY

We welcome notices of alleged copyright infringement that comply with applicable law. Productboard, Inc. and its affiliates (the “Productboard Group” or “we” or “us”) operates certain websites (including www.productboard.com and portal.productboard.com), apps, platforms and other online products and services (collectively, the “Services”). If you believe that any materials or content accessible on or through the Services infringe upon your copyright, you can request that we remove those materials or content (or access to them) from the Services by submitting a written notification to our copyright agent designated below.

1. DMCA NOTICE

In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:

  • Your physical or electronic signature.
  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Services, a representative list of such works.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the written notice is accurate.
  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. Note that if you knowingly materially misrepresent that material or activity on the Services is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA. Therefore, if you are not sure whether material infringes your copyright, you should first consider contacting an attorney.

Please send the DMCA Notice to our designated copyright agent below:

Natalie Niadj

Productboard, Inc.

333 Bush Street, 20th Floor

San Francisco,  CA  94104

Phone: (415) 781-8805

Email: [email protected]

2. COUNTER NOTIFICATION

In the event that you believe that material or content that you posted on our Services was removed, or access to it was disabled, by mistake or misidentification, you can file a counter-notification with us (the “Counter Notice”) by submitting written notification to our designated copyright agent listed above. The DMCA requires that the Counter Notice include substantially the following:

  • Your physical or electronic signature.
  • An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
  • A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
  • A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Services may be found) and that you will accept service from the person (or an agent of that person) who provided the Services with the complaint at issue.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten (10) business days of receiving the copy of your Counter Notice. Similar to the DMCA Notice, if you knowingly materially misrepresent that material or activity on the Services was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

In line with the DMCA, following receipt of a valid counter-notice, we may restore the removed or disabled content following 10 business days from the date that our agent received a proper written counter-notification, unless our above copyright agent first receives notice that a court action has been filed regarding the infringing activity related to the removed or disabled content.

3. REPEAT OFFENDERS

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.