We welcome notices of alleged copyright infringement that comply with applicable law. Productboard, Inc. and its affiliates (the “Productboard Group” or “we” or “us”) operates certain websites (including www.productboard.com and portal.productboard.com), apps, platforms and other online products and services (collectively, the “Services”). If you believe that any materials or content accessible on or through the Services infringe upon your copyright, you can request that we remove those materials or content (or access to them) from the Services by submitting a written notification to our copyright agent designated below.
1. DMCA NOTICE
In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:
If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. Note that if you knowingly materially misrepresent that material or activity on the Services is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA. Therefore, if you are not sure whether material infringes your copyright, you should first consider contacting an attorney.
Please send the DMCA Notice to our designated copyright agent below:
Natalie Niadj
Productboard, Inc.
333 Bush Street, 20th Floor
San Francisco, CA 94104
Phone: (415) 781-8805
Email: [email protected]
2. COUNTER NOTIFICATION
In the event that you believe that material or content that you posted on our Services was removed, or access to it was disabled, by mistake or misidentification, you can file a counter-notification with us (the “Counter Notice”) by submitting written notification to our designated copyright agent listed above. The DMCA requires that the Counter Notice include substantially the following:
The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten (10) business days of receiving the copy of your Counter Notice. Similar to the DMCA Notice, if you knowingly materially misrepresent that material or activity on the Services was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.
In line with the DMCA, following receipt of a valid counter-notice, we may restore the removed or disabled content following 10 business days from the date that our agent received a proper written counter-notification, unless our above copyright agent first receives notice that a court action has been filed regarding the infringing activity related to the removed or disabled content.
3. REPEAT OFFENDERS
It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.