[ON DEMAND] Best Practices: Get Started with Insights

Productboard May 10, 2021

Ready to turn your customer feedback into actionable data? 💥 Productboard makes data-driven decision-making easier by linking notes from customers and other stakeholders to specific feature ideas in your backlog as insights. Together, these insights generate a user impact score, which you can use to identify your most requested features, features on the wish list of your VIPs, and features which will deliver a high ROI.

If you aren’t sure where to get started with Insights, this clinic is for you! This 30 minute workshop will cover:

• How to navigate your Inbox
• How to create an insight from a note
• How to bring your customer feedback into Productboard
• How to use the user impact score
• How to collect user feedback from customer-facing teams

Note: This part 1 of a 2 part series. Once you’ve created your first 10-15 insights, we recommend our Managing Insights webinar for best practices around collecting and processing feedback at scale. You can watch that webinar on-demand here.

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Please note: This webinar is pre-recorded. If you have questions about using Productboard after this webinar is over, please reach out to our Support team via [email protected]

This webinar has moved.

Check out all of our on-demand and live training at Productboard Academy! (Must be a current Productboard customer or trial user to register.)