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Frequently Asked Questions

How does pricing for Pulse work?

With Productboard Pulse, we only charge for the amount of data processed, not number of users. Contact our sales team to get a custom quote!

How do I purchase? What forms of payment do you accept - credit card and/or invoicing?

To purchase Pulse and get set up on invoicing, please contact our sales team.

How does onboarding work?

We offer dedicated Success & Support packages that can be added to any plan for customers interested in a more bespoke onboarding experience. Learn more about our Success & Support offerings here.

What support and services are available?

We offer a variety of free and paid services to support our customers. Learn more here about our onboarding, success management, support services, and community offerings.

Is my data secure?

Yes, your data is safe with us. The security and privacy of your data is our number one priority. We perform regular security testing, work with third-party security specialists, and host our platform on the highly-secure AWS Amazon cloud. Learn more.

What integrations do you support?

We integrate with many development tools such as Jira, Azure DevOps, and GitHub, plus customer feedback tools like G2, Slack, Zendesk, and Intercom. Learn more.

Have additional questions? Send us an email to [email protected]