Introducing Productboard Pulse. Exec-level insights into what your customers need, powered by AI.

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CUSTOMER INSIGHTS

Automatically capture all sources of customer feedback in one place.

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Centralizing customer feedback for product teams
Customer feedback centralized in product management platform

Reduce the manual work of processing feedback

Centralize feedback from many integrated source systems and access it all in a searchable feedback repository.


Surface top-requested feature ideas with customer importance scores

Act fast to address customer needs

Surface top-requested feature ideas across all customers, for your target customer segment, or a specific customer.

Review a VIP customer’s past feature requests

Create products customers love

Uncover underlying needs to deliver the best possible solutions. Delight users with products and features that exceed their expectations.

Customer insights capabilities

Central hub for customer feedback

Central hub for customer feedback

AI feedback categorization and trend analysis

AI feedback categorization and trend analysis

Integrations and APIs to centralize feedback

Integrations and APIs to centralize feedback

Flexibly link user insights to feature ideas

Flexibly link user insights to feature ideas

Shira Bauman

Now, Product has this really close connection with Sales to be sure that what we build based on customer feedback is resonating in the actual market.

Shira Bauman,
Senior Manager, Product Operations, Zapier

Doug Waller

It's so easy to get bogged down in the technical details of what you're building that it can be easy to lose track of the customer voice. It's really great that I can go back into Productboard and get to the bottom of why we're really building this feature to begin with.

Doug Waller,
Senior Product Manager, Axon

Mircea Andrei Grigore

Productboard enables our product managers to capture insights from all our channels, define high-level requirements, and group them by features. This helps us prioritize features on the roadmap that will be shared with everyone.

Mircea Andrei Grigore,
Product Lead, UiPath

Shira Bauman

Now, Product has this really close connection with Sales to be sure that what we build based on customer feedback is resonating in the actual market.

Shira Bauman,
Senior Manager, Product Operations, Zapier

Doug Waller

It's so easy to get bogged down in the technical details of what you're building that it can be easy to lose track of the customer voice. It's really great that I can go back into Productboard and get to the bottom of why we're really building this feature to begin with.

Doug Waller,
Senior Product Manager, Axon

Mircea Andrei Grigore

Productboard enables our product managers to capture insights from all our channels, define high-level requirements, and group them by features. This helps us prioritize features on the roadmap that will be shared with everyone.

Mircea Andrei Grigore,
Product Lead, UiPath

Shira Bauman

Now, Product has this really close connection with Sales to be sure that what we build based on customer feedback is resonating in the actual market.

Shira Bauman,
Senior Manager, Product Operations, Zapier

Doug Waller

It's so easy to get bogged down in the technical details of what you're building that it can be easy to lose track of the customer voice. It's really great that I can go back into Productboard and get to the bottom of why we're really building this feature to begin with.

Doug Waller,
Senior Product Manager, Axon

Mircea Andrei Grigore

Productboard enables our product managers to capture insights from all our channels, define high-level requirements, and group them by features. This helps us prioritize features on the roadmap that will be shared with everyone.

Mircea Andrei Grigore,
Product Lead, UiPath

Explore more use cases

Roadmapping

Roadmapping

Align all your product teams and stakeholders with dynamic product roadmaps.

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Data-driven prioritization

Data-driven prioritization

Organize ideas and determine what to build next using a data-driven approach.

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Strategic Product Planning

Strategic Product Planning

Run product planning and ensure teams are focused on the highest impact initiatives.

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Cross-Team Collaboration

Cross-Team Collaboration

Enable collaboration across departments, product lines, and business units.

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