Introducing Productboard Pulse. Exec-level insights into what your customers need, powered by AI.
San Francisco
Join one of our product teams and develop features with real value for a one-of-a-kind product management system used by 4500+ global companies.
As a leading B2B SaaS company transforming how product teams around the world build and manage products, we are expanding our internal Growth team in San Francisco. We are looking for a seasoned Senior Backend Engineer to help architect and implement backend systems that are critical to our monetization and retention strategies.
The Growth team’s goal is to make it exceptionally easy for people around the world to discover, trial, buy, and use our suite of products and services. As a result, our team is responsible for driving sustainable business growth by increasing acquisition, monetization, conversion, and retention throughout the end-to-end customer funnel. We use experimentation, customer feedback, and data-driven insights to guide our work and optimize the customer experience.
Your work will focus on developing and optimizing backend systems that enable more effective monetization strategies, enhance customer retention, and streamline the product experience to better serve our users.
Monetization Optimization: Architect and refine backend systems that support dynamic pricing models and feature gating. You will work on backend logic that determines how features are packaged and made available to users across different pricing tiers, ensuring seamless scalability as our user base grows.
Retention Enhancement: Build and optimize backend services that gather and process user data to identify patterns related to churn and engagement. You’ll develop tools that allow the team to proactively address retention issues by providing personalized user experiences and recommendations.
Product-Qualified Lead Development: Collaborate on backend solutions that identify and track Product Qualified Leads (PQLs), integrating with sales and marketing systems to ensure these leads are effectively nurtured and converted into paying customers.
As a Senior Backend Engineer, you will be an expert in Ruby (on Rails) and have experience with the following frameworks, tools, and languages:
At Productboard, we believe in providing you with a comprehensive compensation and benefits package that reflects our commitment to your well-being and professional growth. Here's what you can expect:
Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 5,500 companies, including Zoom, One Medical, Cartier, Microsoft, and Korn Ferry, use Productboard to understand what customers need, prioritize what to build next, and rally everyone around their roadmap.
With offices in San Francisco, Brno, and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.
In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.
Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, successes, and failures.
Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product!
Check out our LinkedIn Life page, or listen to our People of Productboard podcast for a real feel of what life is like at Productboard.
Equal Opportunity Employer Statement
We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.
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