Senior Product Designer

About the role

At Productboard, we fundamentally believe that the world's best products are created by product makers who possess an exceptionally deep understanding of their customers' needs. Whether they are Product Managers, Designers, or Engineers, the brightest minds behind the most successful and beloved products are those who truly embody their customers.

We're seeking a Senior Product Designer to become a member of our Design team. You'll be responsible for owning and developing an entire product area focused on collaboration inside Productboard, the product.

You will play a role in driving both design and execution to stay ahead of our competition. The capabilities we deliver and the set of use cases we solve for have never been fully addressed by any software product before, meaning you must be prepared for the uncertainty and excitement of operating at the forefront of innovation in our space.

Our product is driven by a strong product-led motion, and you will be among people who understand the challenges of simplifying complexity without compromising functionality for large enterprises.

You’ll join a team of less than 10 designers spanning across North America and Europe, and get the support of some of the best people in the industry, like our product design advisor Joshua Goldenberg.

You'll work within an empowered product team that combines the strengths of designers, engineers, and product managers, so you’ll experience the power of cross-functional collaboration every day.

Your responsibilities

• Uncover and cultivate a deep understanding of the our customers’ requirements essential for modern product managers and their stakeholders.
• Collaborate with Product managers to bring clarity into understanding of underlying customer problems.
• Outline a range of solutions for a given customer or business problem, and bake in and understanding of viability and feasibility with your product team partners.
• Take a promising solution to its simplest and most efficient form.
• Join design critiques and product discussions to inform or make decisions, embrace pair-designing for ideation and collaboration with others.
• Iterate on features with an eye towards business and customer impact.
• Exhibit great communication skills by effectively translating complex concepts into actionable implications for the business.

About you

• 5+ years of UX-related work experience, preferably in B2B SaaS.
• Great interaction and visual design skills, with emphasis on interaction design. Ability and empathy to conduct user research and create customer journey maps. Experience with latest design patterns, processes, and tooling (Figma).
• Portfolio of product experiences that were shipped and made impact on the business and customers.
• Track record of delivering products with cross-functional teams. Appreciation and understanding of the complex needs of large enterprise organizations is a plus.
• Excellent verbal and written communication skills, with the ability to present findings clearly to diverse audiences, including senior executives internally.
• Proactive, curious, and independent, with a passion for solving problems, learning, advancing your craft, and driving impact.

What’s in it for you?

• Be part of building the world’s first and best Product Platform that fundamentally changes how our industry approaches the craft of Product Management.
• Your customers are going to be the best product teams and minds out there. You will have the opportunity to learn from and advance the work of the best of the best in your field.
• Be a part of a growing and innovative, mission-driven company, with the opportunity to shape the future of our product and customer experience, and to define an entire new market category.
• Collaborate with a talented and passionate team, dedicated to making products that matter, together.

You can look forward to the following benefits:

💰 Stock options

💻 MacBook + 34″

📚 Budget for online courses, books, and conferences

🏝 5 weeks of vacation + 9 sick days

❤️ 1 Volunteer Day per year for you to help causes close to your heart

🍲 Free snacks, drinks, and yummy catered lunches

💚 Shared Headspace account for mindfulness & mental health

🏋 MultiSport card to access sports facilities

🍹 Team events, such as happy hours, off-sites, and retreats

🍀 Mental Wellness Program to support your well-being and self-care

⏱ Flexible working hours and home office

🧒🏻 Parental benefits

🎓 Language lessons

• Join at the golden startup age — established stability of a Unicorn with space for individual impact
• You’ll enjoy an exciting team atmosphere, building a whole new category of software
• You can help change the way that products are built all over the world
• We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
• We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
• We are recognized as one of the hottest tech startups on the market today, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on and are regularly recognized for our company culture

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

• People feel empowered, supported, and included
• Trust and transparency are built into the way we work
• Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures.Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!Check out our LinkedIn Life page, Instagram profile, and People of Productboard FB page or listen to our People of Productboard podcast for a real feel of what life is like at Productboard.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, colour, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other biascovered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.